Terms and Conditions of use

In www.jamonessegura.com you can make your purchases quickly and conveniently online, we know what to do with much love and dedication.

So we've developed this site to help you resolve any questions you may have.

1 - How to buy www.jamonessegura.com

Shopping Cart.
After selecting the different items you want, you add them to the "shopping cart". You can always delete them at the end if you want. When you want to start the actual purchase process you were shown all the products you have selected, VAT ( 10%) and the shipping are conveniently broken down (if one exists) in the price.

Identification data.
It's time to start giving your details. Remember www.jamonessegura.com guarantees the confidentiality of your data. The data you are going to apply is the minimum data needed to send the order. If you have previously purchased from the same computer, all your identifying data appear on the screen (except the payment details and confidential information) . Check your data and check that everything is correct. Remember that until you press the button to confirm, the request will not be effective, so you can always renounce the purchase or modify any data . If you make a payment with a credit card, you will enter into a "secure payment gateway" guaranteed by encryption of all data you put into it. This virtual payment system incorporates the New Secure Electronic Commerce Protocols designed by Visa, MasterCard and Microsoft that allow the paying customer identification as the real owner of the card you are using.

Final purchase
You will see a page confirming that your order has been successfully performed and the number of it. You will also receive an email confirming that we have received your order .

2 - Prices and taxes

All prices shown are expressed exclusively in euros and they are inclusive of VAT. Regarding the value added tax for the entire territory of the European Union as a general rule will apply the tax rate of 10%.

3 - Payment System

- Credit card Visa or Mastercard
If you choose to pay by credit card will enter a "secure payment gateway" guaranteed by encryption of all data you put into it. This virtual payment system incorporates the New Secure Electronic Commerce Protocols designed by Visa , MasterCard and Microsoft that allow paying customer identification as the real owner of the card you are using.

- Paypal

- Cash
With this choice the delivery can be made in cash on Spanish territory. The payment is made in cash at the time of delivery of the order through the corresponding company. This payment will have a surcharge of 3.5 % of the purchase value, with a minimum of 3 euros. It's free if the order is over 300 €. Confirm your order by phone. Since confirmation is required for reimbursement against the order will take 3-4 days to reach your address.

- Bank transfer
If you select this payment method, you will receive with your order confirmation e- mail which will indicate the account number on the bank transfer to be made payable to JAMONES SEGURA SL. It is important to indicate in the subject the order number and your name, and make the transfer within 7 days from the day you make the purchase in order to validate it.


4 - Shipping

Spain ( Peninsular ): Shipping costs are included in the price of products.
For orders placed before 13:00 hours, products are delivered within 24 hours, whenever labor . For orders placed after 13:00 pm will receive the products within 48 hours whenever workplace. For orders placed on Friday after 13:00 hours, Saturday or Sunday , the products will receive on Tuesday.
The order is normally delivered throughout the day, but if you think you can be away and not have anyone who can take responsibility for the delivery, you can call after formalizing the purchase and we will try to adapt to your needs, you can also contact our Customer Service at ventas@jamonessegura.com or call 950 426151 and we will provide the information necessary to contact the transit agency and you can agreed the pick up time .

5 - Returns and Exchanges

Our Customer Service department provides after sales service to solve any problem with our items , providing a fast and very effective. We have pride the high level of satisfaction of our clients and reputation of our service , however as provided in Article 44 of Law 7/1996 of January 15 of the Retail Trade amended by Law 47/2002 of December 19 , if for any reason you are not satisfied with your order , you have 24 business hours, counting from the date of delivery to return it. To do this you should contact us at 950 426151 ( After Sales Service ) - The product must be in perfect condition - It must go perfectly packed - You must indicate on the outside of the box "Invoice " If the exchange or return are due to an error in the preparation of the order, or spoiled goods all postage will be paid by www.jamonessegura.com. In this case it is important that you contact us to set shipping details . But for the customer to check the goods upon receipt and expose all the caveats and complaints may be justified in the document delivery receipt. It is very important that if the customer notes that the package is in poor condition or note that has been struck, so stating therein. In all other cases not supported www.jamonessegura.com freight collect shipments.
The change shipping address or return is:
JAMONES SEGURA
A / After Sales Service Department
Avda Lepanto No. 61
C. P. 04890 - Seron Almeria
Tel 950 426151 / Fax 950 426902
Once we receive the merchandise and checked that the necessary conditions proceed to refund the amount, according to the method of payment or delivery of the applicable change.

6 - I can arrange a time for delivery ?

The order is normally delivered throughout the day, but if you think you can be away and not have anyone who can take responsibility for the delivery, you can call after formalizing the purchase and we try to adapt to your needs , you can also contact contact our Customer Service at ventas@jamonessegura.com or call 950 426151 and we will provide the information necessary to contact the transit agency and you can agree the pick up time .

7 - Is it safe to buy in www.jamonessegura.com ?

You can be sure that every transaction you make at www.jamonessegura.com are completely safe. All operations involving the transmission of personal information or bank are conducted in a secure environment provided by the same bank . That means that all information is encrypted through the network. In addition, the data on your credit card is not registered in any database but enter directly into the Point of Sale ( POS ) of the bank in the safe environment . The virtual POS incorporates new systems designed by Visa , MasterCard and Microsoft that allow paying customer identification as the true owner of the credit card you are paying.